1. Who We Are
This Privacy Policy applies to 77pab, an online gaming and sports betting platform operated for the Philippine market and accessible at 77pab.com. When we say "77pab," "we," "us," or "our" throughout this document, we are referring to the operator of the 77pab platform and all associated services.
77pab is the data controller for the personal information you provide when registering an account, making a deposit, placing bets, or contacting our support team. We are responsible for determining how and why your data is processed, and we take that responsibility seriously.
This Privacy Policy is written in compliance with Republic Act 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. If you have questions about how 77pab handles your data, see Section 12 for contact details.
2. Data We Collect
77pab collects personal data from you in several ways — directly when you register or interact with our platform, and automatically through standard web and app technologies. Below is a breakdown of the categories of data we may hold about you.
2.1 Registration & Identity Data
When you create a 77pab account, we collect the personal details you provide, including your full legal name, date of birth, email address, mobile number, and residential address. This data is necessary to verify your identity, confirm you meet the minimum age requirement of 21 years, and maintain your account in compliance with regulatory standards.
2.2 Financial & Payment Data
To process deposits and withdrawals, 77pab collects financial information including the payment method you use (e.g. GCash account reference, Maya wallet ID, or bank account number) and transaction history. We do not store full card numbers — payment card data is handled by our PCI-DSS-compliant payment processing partners.
2.3 Verification Documents
As part of our KYC (Know Your Customer) obligations, we may request copies of government-issued IDs, proof of address documents (such as utility bills or bank statements), and in some cases, source-of-funds declarations. These documents are stored securely and used solely for regulatory verification purposes.
2.4 Usage & Activity Data
77pab automatically records data about how you use our platform — including games played, bets placed, deposit and withdrawal activity, login timestamps, pages visited, and session duration. This data helps us improve the platform, detect fraud, and personalise your experience.
2.5 Technical & Device Data
We collect standard technical data including your IP address, browser type and version, operating system, device identifiers, and general geographic location (country/region level). This information is used for security monitoring, fraud prevention, and platform optimisation.
2.6 Communications Data
If you contact 77pab support via email, chat, or any other channel, we retain records of those communications including message content, timestamps, and any attachments you share. This helps us resolve disputes, improve support quality, and maintain accountability.
3. How We Use Your Data
77pab uses your personal data for specific, legitimate purposes. We do not process your data in ways that are incompatible with the reason it was originally collected. The primary purposes for which we use your data are:
| Purpose | Types of Data Used |
|---|---|
| Account creation and management | Identity, contact, verification documents |
| Processing deposits and withdrawals | Financial, identity, payment data |
| Regulatory compliance (KYC/AML) | Identity, financial, verification documents |
| Fraud detection and prevention | Technical, activity, financial data |
| Customer support and dispute resolution | Communications, identity, activity data |
| Personalisation and platform improvements | Usage, activity, technical data |
| Marketing communications (with consent) | Contact, preferences data |
| Responsible gaming monitoring | Activity, financial, communications data |
77pab will never use your personal data for purposes beyond those described above without first obtaining your explicit consent or being required to do so by law.
4. Legal Basis for Processing
Under the Data Privacy Act of 2012 and its IRR, 77pab must have a legitimate legal basis for processing your personal information. Depending on the specific processing activity, we rely on one or more of the following:
- Contractual necessity: Processing your identity, financial, and account data is necessary to fulfil our contractual obligations to you as a registered 77pab player.
- Legal obligation: Compliance with PAGCOR licensing requirements, anti-money laundering laws, and tax reporting obligations requires us to collect and retain certain data regardless of individual preferences.
- Legitimate interests: Fraud prevention, platform security, and responsible gaming monitoring are activities we conduct under our legitimate business interests, provided these do not override your rights.
- Consent: For optional activities such as receiving promotional emails or SMS notifications, we rely on your explicit consent, which you can withdraw at any time through your account settings.
5. Data Sharing & Disclosure
77pab does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following specific circumstances:
5.1 Service Providers
We work with trusted third-party service providers who assist us in operating the 77pab platform. These include payment processors (GCash, Maya, bank transfer partners), identity verification providers, cloud hosting services, and customer support tools. These providers are bound by data processing agreements that restrict them from using your data for any purpose other than the service they are providing to 77pab.
5.2 Regulatory & Legal Disclosure
77pab may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or courts of competent jurisdiction when required to do so by law, court order, or legitimate regulatory demand. We will notify you of such disclosure where we are legally permitted to do so.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of 77pab's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified in advance of any such transfer and of any changes to how your data will be processed.
6. Cookies & Tracking Technologies
77pab uses cookies and similar tracking technologies on our website to provide a functional and personalised experience. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:
- Essential cookies: Required for the platform to function. These include session authentication tokens, security cookies, and load balancing cookies. You cannot opt out of essential cookies without disabling the platform itself.
- Functional cookies: Store your preferences such as language settings, preferred payment method, and display options to make your return visits more convenient.
- Analytics cookies: Help us understand how players navigate and use the 77pab platform so we can identify areas for improvement. Analytics data is aggregated and does not personally identify individual users.
- Marketing cookies: Used with your consent to deliver relevant promotions and to measure the effectiveness of our marketing campaigns. You can opt out of marketing cookies through your account settings or browser preferences.
You can manage your cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 77pab platform, particularly features that require session tracking or personalised settings.
7. Data Security
Protecting your personal data is a core responsibility at 77pab, not an afterthought. We implement a layered approach to security that includes both technical and organisational measures:
- SSL/TLS encryption: All data transmitted between your browser or app and the 77pab platform is encrypted using industry-standard SSL/TLS protocols. Your login credentials, payment details, and personal information are never sent or stored in plain text.
- Password hashing: Account passwords are stored as salted hashes using modern cryptographic algorithms. Even in the unlikely event of a data breach, plain-text passwords would not be exposed.
- Access controls: Access to personal data within 77pab is restricted on a strict need-to-know basis. Only authorised personnel with specific job functions may access player data, and all access is logged.
- Regular security audits: 77pab undergoes periodic security reviews and penetration testing by independent third parties to identify and address vulnerabilities proactively.
- Incident response plan: We maintain a documented data breach response procedure. In the event of a security incident affecting your personal data, 77pab will notify the National Privacy Commission and affected players in accordance with the timeframes specified in the Data Privacy Act.
While no platform can guarantee absolute security, 77pab's security posture is consistent with industry best practices for online gaming operators in the Philippines.
8. Data Retention
77pab retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to legal and regulatory requirements. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration details | Duration of account + 5 years after closure |
| Transaction and financial records | 10 years (AMLC and tax compliance) |
| Identity verification documents | 5 years after account closure |
| Betting and gaming activity logs | 5 years |
| Support and communications records | 3 years after last interaction |
| Marketing consent records | Until consent is withdrawn + 1 year |
| Technical and device logs | 12 months |
When retention periods expire, 77pab securely deletes or anonymises personal data so it can no longer be attributed to an individual. Data subject to ongoing legal proceedings may be held for longer if required.
9. Your Privacy Rights
Under the Data Privacy Act of 2012, you have specific rights regarding the personal data that 77pab holds about you. We respect these rights and have put processes in place to help you exercise them without unnecessary delays or complications.
Right to Access
Request a copy of all personal data 77pab holds about you, along with information on how it is being used.
Right to Correction
Request correction of any inaccurate or incomplete personal data held in your 77pab account.
Right to Erasure
Request deletion of personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.
Right to Object
Object to processing of your data for marketing purposes or where processing is based on our legitimate interests.
Right to Data Portability
Request a copy of your personal data in a structured, machine-readable format that you can transfer to another service.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) if you believe 77pab has breached your data privacy rights.
To exercise any of these rights, send a written request to support@77pab.com with the subject line "Data Privacy Request." We will acknowledge your request within three business days and respond in full within 15 business days, as required by the Data Privacy Act.
10. Children's Privacy
77pab's services are strictly for persons aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a registered account belongs to a person under the minimum age, we will immediately suspend the account, void any associated bets or promotions, and securely delete all collected personal data in accordance with our data protection obligations.
If you have reason to believe that a minor has created an account or provided personal data to 77pab, please contact us immediately at support@77pab.com. We will investigate and take appropriate action promptly.
11. Updates to This Privacy Policy
77pab may update this Privacy Policy periodically to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this page and notify registered players via email or an in-platform notification.
We encourage you to review this Privacy Policy whenever you use the 77pab platform to stay informed about how your data is being handled. If changes are significant, we may request your re-confirmation of consent where applicable.
Continued use of the 77pab platform after an update is published constitutes your acceptance of the revised Privacy Policy. If you disagree with any change, you may close your account and request deletion of your data by contacting our Data Protection Officer.
12. Contact Us & Data Protection Officer
If you have any questions, concerns, or requests related to this Privacy Policy or how 77pab handles your personal data, please reach out to us directly. We take privacy inquiries seriously and aim to resolve them fairly and promptly.
General Support & Privacy Requests:
Email: support@77pab.com
Subject line: "Data Privacy Request" or "Privacy Policy Inquiry"
Response time: Acknowledgement within 3 business days; full response within 15 business days
Data Protection Officer (DPO):
77pab has designated a Data Protection Officer responsible for overseeing compliance with the Data Privacy Act of 2012. For escalated data privacy concerns, contact us at the same email address marked for the attention of the DPO.